Most people, when discussing communication, tend to focus on the verbal form – the words or message they want to convey.

There is far more power in non-verbal communication than most people realize – especially in business interactions and negotiations.

Smiling is a perfect example.  It can set a tone of ease, comfort and trust. It can warm a cold room during negotiations or mask what you are really thinking.

Smiling no matter which way you look at it, increases your face value – both in your personal life and in your professional life.

Smile – often! 🙂